PRIVACY POLICY

This Privacy Policy describes how PowerSupplyUSA (the “Site” or “we”) collects, uses, and discloses your Personal Information. 

The information obtained from our site is used for processing purposes. We may offer "limited use" of information to our distributors or manufacturers for contact purposes in the event of a product or safety recall.

PowerSupplyUSA may contact you with updates to recent orders, returns, product reviews and other offers.

Your privacy is important to us. This Privacy Policy is designed to inform you of what information PowerSupplyUSA collects, why we collect such information and how we use the information we collect.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your browser, IP address, time zone, and cookies that are installed on your device.

Cookies are data files that often include an anonymous unique identifier. We may also make use of electronic files used to record information about how you browse the Site. These technologies may include Web Beacons, Tags, Logs and Pixels.

As you browse the Site, we collect information about individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

You can browse our Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.

When you make a purchase, we collect information from you necessary to process transactions and additional information if you contact us for customer support, including your name, billing address, shipping address, payment information, email address, and phone number. We use this information to help us screen for potential risk and fraud and to improve and optimize our Site.

In this Privacy Policy, we refer to any information that can uniquely identify an individual user as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: a version of web browser, IP address, time zone, cookie information, how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor.

 

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and when in line with the preceding, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor.

 

Customer Support Information

Purpose of collection: to provide customer support.

Source of collection: collected from you.

MINORS

The Site is not intended for individuals under the age of 21. We do not intentionally collect Personal Information from children. If you are the parent of a child who has provided us with Personal Information, please contact us at the address below to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. 

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrants we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe will be useful.

We use Google Analytics to help us understand how our customers use the Site.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some of this information we share directly with our advertising partners, and in some cases through the use of cookies or other similar technology.

USING PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping purchases and keeping you up to date on new products, services, and offers.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information following lawful bases.

• Your consent
• The performance of the contract between you and the Site
• Compliance with our legal obligations
• To protect your vital interests
• To perform a task carried out in the public interest
• For our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making. We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect. Services that include elements of automated decision-making include: Temporary Deny list of IP addresses associated with repeated failed transactions.

SELLING PERSONAL INFORMATION

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to have it corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing in Canada and the United States.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you. You may request that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies for performance, advertising, and social media or content. Cookies make your browsing experience better by allowing the website to recall your prior entries such as login and region selection. This means you don’t have to re-enter this information each time you return to the site.

Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your use of the Site and certain features may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls.

DO NOT TRACK

There is no consistent industry understanding of how to respond to “Do Not Track” signals. Accordingly, we do not alter our data if we detect such a signal from your browser.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational or legal purposes. Your continued use of this Site constitutes your consent to this Privacy Policy and any updates.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Service@PowerSupplyUSA.net

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authorities, protection authorities.

 

ENTIRE TERMS

These Terms constitute the entire Privacy Policy between you (the visitor or purchaser) and us (PowerSupplyUSA) regarding Privacy on the Site. Our failure to exercise or enforce any right or provision of this Policy shall not operate as a waiver of such right or provision.

Section titles in this Policy are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. 

If any provision of this Policy is, for any reason, held to be invalid or unenforceable, the other provisions of this Policy will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.